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Association of Professional Flight Attendants

Committees and Contract Administration

How APFA turns a negotiated agreement into an operating system: enforcement, interpretation, escalation, and safety-driven governance.

The Contract Administration Layer

APFA’s committee and department architecture is designed to do two jobs continuously: (1) negotiate improvements to pay, rules, and working conditions; and (2) enforce and administer the agreement day-to-day once it exists. In APFA’s own orientation materials, the Contract Chair is described as overseeing contract administration, while the Scheduling Chair focuses on adherence to scheduling provisions — supported by on-duty representatives who help members interpret work rules and flying legalities.

Negotiations as a Standing Governance Function

Negotiations is not a periodic project; it is a standing governance function that can persist across years (bargaining, implementation, side letters, and unresolved issues). APFA presents negotiations as economic-value bargaining against management’s cost posture and identifies a dedicated negotiating committee and supporting roles.

Scheduling Governance: Oversight, Committees, and Systems Access

Scheduling is the practical center of gravity for flight attendant contract enforcement. APFA maintains a Scheduling Department and describes a Joint Scheduling Committee appointed by the National Scheduling Chair with presidential approval, meeting periodically as a structured oversight mechanism.

Contract administration in modern airline operations often requires access to carrier scheduling and bid systems. The APFA CBA materials reflect chair access provisions for monitoring and administration (e.g., view-only access to certain systems and access to PBS data/monitoring upon request).

Grievances, Arbitration, and Escalation Pathways

Contract enforcement ultimately depends on escalation pathways: local representation support, grievance filing, and arbitration when necessary. APFA’s base representation role descriptions include filing Notices of Dispute (NODs / grievances) and representing members in management meetings.

APFA also formalizes an internal review layer. The APFA Policy Manual describes Grievance Review Committee (GRC) guidelines and identifies a standing composition (National Vice President and all Regional Representatives), with discretion to enlist additional expertise.

At the union-wide scale, APFA also describes a “Presidential Grievance” as a dispute between APFA and the Company involving actions affecting all flight attendants.

Safety and Security as a Co-Governed Domain

Safety governance differs from pure contract enforcement because it often operates in tri-party systems with regulators and the carrier. APFA’s safety/security resources describe participation in the ASAP Event Review Committee (ERC), composed of an APFA ASAP representative, an FAA inspector, and an American Airlines safety representative — illustrating a co-governed compliance structure.

Structural Implications

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